Resy’s CEO on How Amex Has Become Its Secret Weapon for Growth

Food & BeverageHospitality
Written By Brand Scientist

Since American Express acquired the online restaurant-reservation company Resy, dining has become an even bigger part of the Amex strategy. After acquiring two new platforms Tock and Rooam, Amex is doubling down on dining. WSJ sits down with Resy CEO and Head of American Express Global Dining Pablo Rivera to discuss this growth strategy, how it competes with competitors like OpenTable and Resy’s business model. Rivera also discusses how the company collects and uses data, where he sees the future of restaurant reservations headed and more.

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